Maintenance

20min Scheduled 'Incident Management' Outage for Performance Upgrades

We are doing maintenance on our real-time databases to improve performance for our service provided from our Canadian region data center.

This work is planned for Thursday between 4am - 6am Eastern Standard Time. We expect this will cause approximately 20 minutes of downtime in total during this period.

Downtime

We are currently experiencing downtime

Our API is currently unavailable, which has caused a knock-on to cause an "An error has been encountered" error for users who sign-in. We expect this to be fixed in the next minutes.

Resolved

Unable to save activity attendance

Between 11:57 UTC to 15:51 UTC today, it was not possible to save new activity attendance within the Personnel & Training web app due to a misconfiguration. The issue was resolved automatically by our engineers (approximately 1 hour ago).

Thank you for your patience.